Privacy Policy – De Coration - Online Optical
BUY 1 FREE 1 FOR PURCHASE UP TO RM145

Privacy Policy

OUR WEBSITE

Established in the year 2017, De Coration Online Optical Store has over these years strive to provide the latest trend in the latest Korean eyewear fashion.

Our eyewear fashion designs is in line with the top preferences from the Korean market, which are specially crafted to suit the outlook of Asian facial features for both men and woman.

This Privacy Policy applies to personal information we collected on this website, how we may use that information and with whom we may share it, please read this notice before making any purchases. 

The notice also describes the measures we take to protect the security of your personal information, please carefully read through this privacy policy carefully so that it allows you to better understand our company.


PURPOSE , LEGAL GROUNDS

We will only use your personal data for the purposes, and on the legal grounds, as set out below. 

We will not use your personal data for any purpose that is incompatible to the purposes mentioned.

-We collect personal data through the information provided by you from your purchase with us as listed below:

(I) Your Name (II) Mailing Address (III) Product of Purchase (IV) E-mail (V) Telephone Number (VI) Payment Details (VII) IP address and other behavior on the website and all other information that you voluntarily provide us.

Legal ground for processing will include personal data that we may need to compile a profile: ie your gender, your location, your previous purchases, your behavior on our website, and/or your previous behavior when receiving future marketing promotions from us.


BROWSING COOKIES

As part of our approach of providing personalized services on our website, we use cookies to store and sometimes track information about you. 

A cookie is similar to a small data file sent to your browser from a web server and stored on your hard drive which allows easier access the next time the same page is revisited. 

For example, a cookie is sent when you make a purchase of our products, these information will then be stored on our website. If you do not want your personal information to be stored by cookies, you can configure your browser so that it notifies you whenever a cookie is received. This way you can decide each time to accept cookies or to just delete them. However, the use of cookies may be necessary to provide certain features and choosing to reject cookies may reduce the functionality of our website. 

To provide the best service experience to our customers and to improve our website, we will process your personal data by collecting data cookies for our legitimate interest to better understand our customer’s needs and corresponding choices of our products.


CHECKOUT REMINDER

We strive to provide the best eyewear to our clients, though every detail of the respected item is clearly listed on the products page, we do need to remind our customers that for eyewear products to fully cater to individual customer’s needs, in the case of prescription lenses for example, the customers are expected to provide correct and detailed degree readings or degree receipts for us to correctly carry out the correct infusion into prescription lenses, to achieve this, customers are expected to carefully observe and be certain that the provided prescription information to us is correct and without any technical writing errors so that the prescription lenses will be perfectly crafted to suit the degree of the wearer.

All other features that the wearer should take note of can be duly referred from our Terms & Conditions section.


SUPPORT

When you request support assistance through our Facebook page or Messenger app, we will need to extract and process your personal data to enable our support team to assist you with the relevant matter.

We will store your data for a maximum period of 6 months, in the event of any complaint situation that may arise, we may at our discretion extend the retention of the particular data cookies for another 6 months or until the specified complaint that was documented with us has been fully resolved.


DATA SECURITY

We endeavor to apply the strictest security measures needed to help protect your personal data against loss and to guard against any access by unauthorized persons.

Our security measures will include implementing secure private connections, traceability adjustment, disaster recovery and access limitations towards any external organizations other than the specified persons involved.

We regularly review our security policies and procedures and code of conducts within our company to ensure our systems are safe, secure and protected all the time.


CONTACT INFORMATION

Customers that are interested to interact with us may reach us via our Facebook page or Messenger app, we will do our best to provide answers and solutions to your queries in the best way possible.

Please note that customers who are looking to reach us via our Facebook page or messenger app may only do so within the stipulated working hours as announced in our Facebook page, any queries that reach us after the stipulated working hours will only be answered on the next working day.


CHANGES TO THIS WEBSITE'S PRIVACY POLICY

All information provided in the Privacy policy is accurate at the time of print.

Depending on the current state of legal laws governed in this country, we may change, alter, add or remove any content in our privacy policy accordingly without notice, customers are advised to read our privacy policy before each and every purchase so to prevent any unwanted disputes which may arise.

Customers who have confirmed or finalized their purchase with us are deemed to have read this privacy policy in detail, any discrepancies or dispute in regards to purchases or such that may arise will be resolve or negotiated based on the grounds of this privacy policy.